Terms of service

Welcome to Chatham Heritage. These Terms and Conditions govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms and Conditions.

1. Company Information

Chatham Heritage is operated by Healthy Sup LLC, a company registered in the United States.

Business Name: Healthy Sup LLC

Store Name: Chatham Heritage

Business Address:
335 Winding Way
Carmel, IN 46032
United States

Phone: +1 (302) 298-5531

Email: support@chathamheritage.com

Contact Form:
https://www.chathamheritage.com/pages/contact

Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM EST

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate and complete information when placing an order.

  • Use the website only for lawful purposes.

  • Not misuse, interfere with, or attempt to gain unauthorized access to the website.

We reserve the right to refuse service, suspend accounts, or cancel orders that violate these Terms and Conditions.

3. Products and Availability

We strive to display our products as accurately as possible.

However:

  • Product colors may vary depending on your device or screen settings.

  • Product descriptions and images are for informational purposes.

  • Product availability is subject to change without notice.

We reserve the right to discontinue products or limit quantities at our discretion.

4. Pricing and Payments

All prices displayed on our website are in United States Dollars (USD).

We reserve the right to modify prices at any time without prior notice.

Payment must be successfully completed before an order can be processed and shipped.

We accept secure payment methods made available during checkout.

5. Order Acceptance and Cancellation

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not constitute acceptance of your order.

We reserve the right to:

  • Refuse or cancel orders;

  • Limit quantities purchased;

  • Request additional information to verify an order;

  • Cancel orders suspected of fraud or unauthorized activity.

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.

6. Shipping and Delivery

We currently ship exclusively within the United States.

Estimated delivery times and shipping information are available in our Shipping Policy.

Delivery times are estimates only and are not guaranteed.

Chatham Heritage is not responsible for delays caused by:

  • Shipping carriers;

  • Weather conditions;

  • Public holidays;

  • Incorrect shipping information;

  • Circumstances beyond our reasonable control.

7. Returns and Refunds

Our Return & Refund Policy forms part of these Terms and Conditions.

We accept eligible returns and exchanges in accordance with our published Return & Refund Policy.

Customers should review our Return & Refund Policy for complete information regarding:

  • Return eligibility;

  • Exchanges;

  • Refund processing;

  • Return procedures;

  • Return shipping responsibilities.

8. Intellectual Property

All content on this website, including but not limited to:

  • Text;

  • Images;

  • Graphics;

  • Logos;

  • Product descriptions;

  • Designs;

  • Website content;

is the property of Chatham Heritage or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Chatham Heritage and Healthy Sup LLC shall not be liable for:

  • Indirect damages;

  • Incidental damages;

  • Consequential damages;

  • Loss of profits;

  • Loss of data;

  • Business interruption arising from the use of our website or products.

Nothing in these Terms and Conditions excludes rights that cannot be excluded under applicable law.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you agree to the collection and use of information in accordance with our Privacy Policy.

11. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Changes become effective immediately upon publication on this website.

We encourage customers to review these Terms periodically.

12. Contact Information

Chatham Heritage
Operated by Healthy Sup LLC

Business Address:
335 Winding Way
Carmel, IN 46032
United States

Phone:
+1 (302) 298-5531

Email:
support@chathamheritage.com

Contact Form:
https://www.chathamheritage.com/pages/contact

Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM EST

Thank you for shopping with Chatham Heritage. We appreciate your trust and look forward to serving you.