Shipping policy

Shipping Information

At Chatham Heritage, we are committed to delivering your order safely and efficiently. Below you will find information regarding our shipping methods, delivery estimates, and order processing procedures.

Shipping Destinations

We currently ship exclusively within the United States.

At this time, we do not offer international shipping through our online store.

Order Processing

  • Orders are processed within 1–2 business days after payment has been successfully received.

  • Orders are processed Monday through Friday, excluding public holidays.

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Delivery Time

Estimated delivery time: 2–10 business days

Delivery times may vary depending on:

  • Your delivery location within the United States

  • Carrier processing times

  • Seasonal demand and holidays

  • Weather conditions or other unforeseen circumstances

The delivery time shown above is an estimate and is not guaranteed.

Shipping Costs

Shipping charges are calculated based on the delivery destination within the United States.

The applicable shipping cost will be displayed during checkout before payment is completed.

Order Tracking

All shipped orders include tracking information.

After your order has been dispatched, you will receive an email containing your tracking number so you can monitor your shipment's progress.

Delays

Although we strive to meet the estimated delivery timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Carrier delays

  • Severe weather conditions

  • Peak shopping periods

  • Public holidays

  • Address verification issues

We appreciate your patience and understanding should any delays occur.

Lost or Damaged Shipments

If your order is lost during transit or arrives damaged, please contact our customer support team as soon as possible.

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.

Contact Information

Chatham Heritage
Operated by Healthy Sup LLC

Business Address:
335 Winding Way
Carmel, IN 46032
United States

Phone:
+1 (302) 298-5531

Email:
support@chathamheritage.com

Contact Form:
https://www.chathamheritage.com/pages/contact

Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM EST