Payment Policy

Payment Policy & Information

At Chatham Heritage, we want to make your shopping experience as smooth as possible, which is why we offer a variety of secure, flexible, and fully encrypted payment options. All transactions are processed through secure payment gateways to ensure your personal and financial data is protected at all times.

Accepted Payment Methods

We accept the following payment options for a seamless checkout experience:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Maestro, and UnionPay.

  • Express Checkouts & Digital Wallets: Shop Pay, Apple Pay, and Google Pay.

  • Flexible Financing: Klarna (Buy now, pay later options).

Secure Checkout Guarantee

  • Advanced Encryption: Your payment information is processed using industry-standard SSL (Secure Sockets Layer) encryption. We never store, see, or have access to your full credit card details on our servers.

  • Data Privacy: We strictly respect your privacy. Financial data is only shared with authorized payment processors to complete your transaction, in full compliance with our Privacy Policy.

  • Fraud Prevention: To ensure security, some payment methods may require 3D Secure or additional verification by your issuing bank to prevent unauthorized card use.

Billing, Taxes & Currency

  • Currency: All transactions and checkouts are processed in US Dollars (USD).

  • Sales Tax: Applicable state sales tax will be calculated and displayed transparently at checkout, based on your final US delivery address and local tax regulations.

  • No Hidden Fees: The price shown at checkout is the final price you pay. There are no hidden customs duties, import fees, or unexpected delivery charges.

  • Order Confirmation: You will receive an immediate order and billing confirmation via email as soon as your transaction is successfully completed.

Need Assistance with Your Payment?

If you experience any issues during the checkout process or have a question about your billing, our customer care team is here to assist you:

  • Email: support@chathamheritage.com (We aim to respond within 24 business hours)

  • Phone: +1 (302) 298-5531

  • Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST (Saturday & Sunday: Closed)

  • Online Contact: [Link to your Contact Us Form]

Corporate Information

Chatham Heritage is operated by Healthy Sup LLC.

  • Registered Office (USA): 1207 Delaware Ave #3924, Wilmington, DE 19806, United States

  • International Fulfillment Hub (UK): 3 Peartree Rd, Dibden Purlieu, Southampton SO45 4AJ, United Kingdom